/* NADIA — logged-in app + standalone auth. Tokens: ../tokens.css */
:root {
  --navy: #0D1B2A;
  --navy-2: #12263A;
  --navy-3: #1B3348;
  --navy-ink: #09141F;
  --teal: #00B4A6;
  --teal-dark: #009688;
  --teal-soft: rgba(0, 180, 166, 0.14);
  --teal-glow: rgba(0, 180, 166, 0.32);
  --ink: #1E293B;
  --muted: #64748B;
  --muted-2: #94A3B8;
  --line: #E2E8F0;
  --line-soft: #F1F5F9;
  --paper: #F8FAFC;
  --white: #FFFFFF;
  --danger: #E53E3E;
  --danger-soft: #FEE2E2;
  --ok: #2F855A;
  --ok-soft: #E6F7F5;
  --warn: #B7791F;
  --warn-soft: #FEF3C7;
  --shadow: 0 12px 40px rgba(13, 27, 42, 0.08);
  --shadow-md: 0 16px 40px rgba(13, 27, 42, 0.10);
  --shadow-lg: 0 32px 64px rgba(13, 27, 42, 0.18);
  --radius-sm: 10px;
  --radius: 12px;
  --radius-md: 16px;
  --radius-lg: 20px;
  --radius-xl: 24px;
  --nav-h: 72px;
  --sidebar-w: 248px;
  --font: "Inter", system-ui, -apple-system, sans-serif;
  --display: "Instrument Serif", Georgia, serif;
  --ease: cubic-bezier(0.22, 1, 0.36, 1);
  --focus: 2px solid var(--teal);
  --focus-offset: 3px;
  --gray-100: #F1F5F9;
  --gray-200: #E2E8F0;
  --gray-600: #475569;
  --gray-700: #334155;
  --red: #E53E3E;
  --green: #2F855A;
  --transition: 180ms cubic-bezier(0.22, 1, 0.36, 1);
}
::selection { background: var(--teal); color: #fff; }
:focus-visible { outline: var(--focus); outline-offset: var(--focus-offset); }
[hidden] { display: none !important; }

* { box-sizing:border-box; }
html, body { margin:0; }
body {
  font-family: var(--font);
  color: var(--gray-700);
  background: var(--paper);
  line-height: 1.6;
  -webkit-font-smoothing: antialiased;
}
a { color: var(--teal-dark); text-decoration: none; }
a:hover { color: var(--navy); }
img, svg { display: block; max-width: 100%; }
button, input, select, textarea { font-family: inherit; }

/* App shell */
.app-shell { display:grid; grid-template-columns: var(--sidebar-w) 1fr; min-height:100vh; }
.sidebar {
  background: var(--navy); color: #cbd5e1; padding: 22px 0 16px;
  display: flex; flex-direction: column; min-height: 100vh;
}
.sidebar .logo {
  display:flex; align-items:center; gap:10px; padding:0 22px;
  font-family:var(--display); font-weight:400; color:#fff; font-size:1.45rem;
  margin-bottom: 22px; letter-spacing:-0.02em; text-decoration: none;
}
.sidebar .logo:hover { color: #fff; }
.sidebar .mark {
  width:30px; height:30px; border-radius:8px;
  background:linear-gradient(145deg, var(--teal), var(--teal-dark));
  color:#fff; display:grid; place-items:center;
  font-family:var(--display); font-size:1.05rem; font-weight:400; line-height:1;
}
.sidebar nav { flex: 1; display: flex; flex-direction: column; gap: 2px; }
.sidebar nav a, .sidebar nav button.nav-link {
  display:block; width: 100%; text-align: left; padding:11px 22px;
  color:#94a3b8; text-decoration:none; background: none; border: 0;
  font: 500 0.92rem var(--font); cursor: pointer;
  transition: var(--transition); border-left:3px solid transparent;
}
.sidebar nav a:hover, .sidebar nav button.nav-link:hover { color:#fff; }
.sidebar nav a.active { color:#fff; background:rgba(255,255,255,0.06); border-left-color:var(--teal); }
.nav-group-label {
  font-size: 0.68rem; font-weight: 700; letter-spacing: 0.1em; text-transform: uppercase;
  color: #64748B; padding: 18px 22px 6px;
}
.sidebar-foot {
  padding: 16px 18px 8px; border-top: 1px solid rgba(255,255,255,0.08);
  display: flex; flex-direction: column; gap: 10px;
}
.sidebar-foot .signed-in { color: #94A3B8; max-width: none; }
.btn-ghost-dark {
  background: rgba(255,255,255,0.06); color: #fff; border: 1px solid rgba(255,255,255,0.1);
}
.btn-ghost-dark:hover { background: rgba(255,255,255,0.12); color: #fff; }
.main { padding:32px 40px; min-width: 0; }
.app-sidebar-backdrop { display: none; }

/* Topbar */
.topbar { display:flex; justify-content:space-between; align-items:center; margin-bottom:28px; flex-wrap:wrap; gap:16px; }
.topbar h1 { margin:0; font-size:2rem; font-family:var(--display); font-weight:400; letter-spacing:-0.03em; color:var(--navy); }
.plan-chip {
  display:inline-flex; align-items:center; gap:8px;
  background:#F0FDFA; color:var(--teal-dark); border:1px solid rgba(0,180,166,0.35);
  font-size:0.82rem; font-weight:700; padding:6px 12px; border-radius:999px;
}
.app-mobile-bar {
  display:none; background:var(--navy); color:#fff; padding:12px 16px;
  align-items:center; justify-content:space-between; gap:12px; position: sticky; top: 0; z-index: 90;
}
.app-mobile-bar .brand { font-family:var(--display); font-size:1.25rem; color:#fff; text-decoration:none; }
.app-menu-toggle {
  width: 40px; height: 40px; border: 0; background: transparent; color: #fff;
  cursor: pointer; display: grid; place-items: center; border-radius: 10px;
}
.app-menu-toggle:hover { background: rgba(255,255,255,0.08); }
.app-menu-toggle span {
  display: block; width: 18px; height: 2px; background: #fff; border-radius: 2px; margin: 3px 0;
}

/* Standalone auth (login + trial wizard — no app chrome) */
body.auth-body {
  min-height: 100dvh;
  background:
    radial-gradient(900px 420px at 80% -10%, rgba(0,180,166,0.16), transparent 55%),
    radial-gradient(700px 380px at 0% 110%, rgba(0,180,166,0.08), transparent 50%),
    var(--paper);
}
.auth-shell {
  min-height: 100dvh;
  display: flex;
  flex-direction: column;
}
.auth-top {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 20px 28px;
}
.auth-top .logo {
  display: flex; align-items: center; gap: 10px;
  font-family: var(--display); font-size: 1.5rem; color: var(--navy);
  letter-spacing: -0.02em; text-decoration: none;
}
.auth-top .logo:hover { color: var(--navy); }
.auth-top .mark {
  width: 32px; height: 32px; border-radius: 9px;
  background: linear-gradient(145deg, var(--teal), var(--teal-dark));
  color: #fff; display: grid; place-items: center;
  font-family: var(--display); font-size: 1.15rem; line-height: 1;
}
.auth-main {
  flex: 1;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  padding: 12px 20px 48px;
  width: 100%;
}
.auth-card {
  width: min(440px, 100%);
  background: #fff;
  border: 1px solid var(--line);
  border-radius: var(--radius-lg);
  padding: 36px 32px 32px;
  box-shadow: var(--shadow-md);
}
.auth-card h1, .auth-card h2 {
  font-family: var(--display); font-weight: 400; letter-spacing: -0.03em;
  color: var(--navy); margin: 0 0 8px; font-size: 1.85rem;
}
.auth-card .sub { color: var(--muted); margin: 0 0 24px; font-size: 0.95rem; }
.auth-card .auth-alt { margin-top: 22px; font-size: 0.9rem; color: var(--muted); text-align: center; }
.auth-forgot { text-align: right; margin: -8px 0 16px; font-size: 0.88rem; }
.auth-forgot a { color: var(--teal-dark); font-weight: 600; }
.auth-forgot a:hover { color: var(--navy); }
.form-success {
  background: var(--ok-soft); border: 1px solid #9AE6B4; color: var(--ok);
  border-radius: 12px; padding: 12px 14px; margin-bottom: 16px; font-size: 0.95rem; font-weight: 600;
}
.auth-foot {
  text-align: center; font-size: 0.8rem; color: var(--muted); padding: 0 20px 24px;
}
.auth-foot a { color: var(--muted); }
.auth-foot a:hover { color: var(--navy); }

body.auth-wizard .auth-card { width: min(720px, 100%); }
body.auth-wizard .auth-main { justify-content: flex-start; padding-top: 8px; }
body.auth-signup .wizard-actions { display: block; }
body.auth-signup .wizard-actions .btn, .auth-card .btn-block { width: 100%; }
.wizard-progress {
  display: flex; flex-wrap: wrap; gap: 6px; justify-content: center;
  list-style: none; margin: 0 0 22px; padding: 0; width: min(720px, 100%);
}
.wizard-step {
  display: flex; align-items: center; gap: 6px;
  font-size: 0.72rem; font-weight: 600; letter-spacing: 0.02em;
  color: var(--muted); padding: 5px 8px; border-radius: 999px;
}
.wizard-step i {
  width: 18px; height: 18px; border-radius: 50%;
  background: var(--gray-200); color: var(--muted);
  display: grid; place-items: center; font-size: 0.65rem; font-style: normal;
}
.wizard-step.done { color: var(--teal-dark); }
.wizard-step.done i { background: var(--teal); color: #fff; }
.wizard-step.current { color: var(--navy); background: #fff; box-shadow: 0 1px 2px rgba(13,27,42,0.06); }
.wizard-step.current i { background: var(--navy); color: #fff; }
.wizard-meter {
  width: min(720px, 100%); height: 4px; background: var(--gray-200);
  border-radius: 999px; overflow: hidden; margin-bottom: 18px;
}
.wizard-meter > i { display: block; height: 100%; background: var(--teal); border-radius: 999px; transition: width 280ms var(--ease); }

.sr-only {
  position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px;
  overflow: hidden; clip: rect(0,0,0,0); white-space: nowrap; border: 0;
}
.skip {
  position: absolute; left: 12px; top: -48px;
  background: var(--teal); color: #fff; padding: 8px 14px;
  border-radius: 8px; z-index: 200; font-weight: 600;
}
.skip:focus, .skip:focus-visible { top: 12px; color: #fff; }

/* Cards / KPIs */
.kpi-grid { display:grid; grid-template-columns:repeat(auto-fit,minmax(200px,1fr)); gap:20px; margin-bottom:28px; }
.kpi { background:var(--white); border:1px solid var(--gray-200); border-radius:var(--radius-lg); padding:22px; box-shadow:0 1px 2px rgb(0 0 0/0.04); }
.kpi .label { color:var(--gray-600); font-size:0.85rem; }
.kpi .value { font-size:1.9rem; font-weight:700; color:var(--navy); margin-top:4px; }

/* Panel card */
.panel { background:var(--white); border:1px solid var(--gray-200); border-radius:var(--radius-lg); padding:24px; margin-bottom:24px; min-height:120px; }
.panel h2 { margin:0 0 16px; font-size:1.15rem; color:var(--navy); }
.muted { color:var(--gray-600); font-size:0.9rem; }
.seat-note {
  background:#F0FDFA; border:1px solid rgba(0,180,166,0.28);
  border-radius:12px; padding:14px 16px; font-size:0.9rem; color:#334155; margin-bottom:16px;
}
.seat-note strong { color:var(--navy); }
.how-row { display:grid; grid-template-columns:1fr 1fr; gap:14px; margin-bottom:24px; }
.how-row article { background:#F8FAFC; border:1px solid var(--gray-200); border-radius:14px; padding:18px; }
.how-row h3 { margin:0 0 6px; font-size:0.95rem; color:var(--navy); }
.how-row p { margin:0; font-size:0.88rem; color:var(--gray-600); }
.bill-plans { display:grid; grid-template-columns:repeat(3,1fr); gap:14px; }
.bill-plan {
  border:1px solid var(--gray-200); border-radius:16px; padding:18px; background:#fff;
  display:flex; flex-direction:column; gap:6px;
}
.bill-plan.current { border-color:var(--teal); background:#F0FDFA; }
.bill-plan h3 { margin:0; color:var(--navy); font-size:1rem; }
.bill-plan .amt { font-size:1.6rem; font-weight:700; color:var(--navy); letter-spacing:-0.03em; }
.bill-plan .amt span { font-size:0.85rem; font-weight:500; color:var(--gray-600); }
.bill-plan ul { margin:8px 0 12px; padding-left:18px; color:var(--gray-700); font-size:0.85rem; }
.usage-ex { display:grid; grid-template-columns:repeat(3,1fr); gap:12px; }
.usage-ex article { background:#F8FAFC; border:1px solid var(--gray-200); border-radius:14px; padding:16px; }
.usage-ex .k { font-size:0.72rem; font-weight:700; letter-spacing:0.08em; text-transform:uppercase; color:var(--teal-dark); }
.usage-ex strong { display:block; font-size:1.35rem; color:var(--navy); margin:4px 0; }
.usage-ex p { margin:0; font-size:0.82rem; color:var(--gray-600); }
.voice-row {
  display:flex; align-items:center; justify-content:space-between; gap:16px;
  background:var(--navy); color:#fff; border-radius:16px; padding:18px 20px; margin-bottom:24px;
}
.voice-row h3 { margin:0; color:#fff; font-size:1rem; }
.voice-row p { margin:4px 0 0; color:#94a3b8; font-size:0.85rem; }
.voice-row .amt { font-size:1.4rem; font-weight:700; white-space:nowrap; }
.voice-row .chip-now { background:rgba(0,180,166,0.18); color:var(--teal); }

/* Ask Nadia desk — premium in-app page header */
.main-page { padding: 28px 32px 44px; max-width: 1180px; }
.page-head { margin-bottom: 24px; }
.page-head .eyebrow { display:inline-flex; align-items:center; gap:8px; color:var(--teal); font-size:12.5px; font-weight:600; letter-spacing:0.14em; text-transform:uppercase; }
.page-head .eyebrow .dot { width:7px; height:7px; border-radius:50%; background:var(--teal); display:inline-block; }
.page-title { font-family:"Instrument Serif", Georgia, serif; font-size:2.1rem; line-height:1.1; margin:8px 0 6px; color:var(--navy); }
.page-sub { max-width: 40rem; color:var(--gray-600); margin:0; font-size:0.98rem; line-height:1.6; }
.page-head .chip-now { display:inline-block; margin-top:14px; background:rgba(0,180,166,0.14); color:var(--teal-dark, #00796b); border-radius:999px; padding:5px 12px; font-size:0.78rem; font-weight:600; }
.status-dot { display:inline-block; width:8px; height:8px; border-radius:50%; background:#22c55e; vertical-align:1px; margin-right:4px; box-shadow:0 0 0 3px rgba(34,197,94,0.18); }
.app-shell .steps { margin-top:0; }
.app-shell .steps::before { display:none; }
.breakdown { display:grid; grid-template-columns:repeat(3,1fr); gap:10px; margin:14px 0 4px; }
.breakdown div { background:#F8FAFC; border:1px solid var(--gray-200); border-radius:12px; padding:12px; }
.breakdown .k { font-size:0.75rem; color:var(--gray-600); }
.breakdown strong { display:block; color:var(--navy); font-size:1.05rem; }

/* Usage meter */
.meter { background:var(--gray-100); border-radius:999px; height:12px; overflow:hidden; }
.meter-fill { height:100%; background:linear-gradient(90deg,var(--teal),var(--teal-dark)); border-radius:999px; transition:width .5s; }

/* Toggle switch */
.switch { position:relative; width:46px; height:26px; display:inline-block; }
.switch input { opacity:0; width:0; height:0; }
.slider { position:absolute; inset:0; background:var(--gray-200); border-radius:999px; cursor:pointer; transition:var(--transition); }
.slider::before { content:""; position:absolute; height:20px; width:20px; left:3px; top:3px; background:#fff; border-radius:50%; transition:var(--transition); box-shadow:0 1px 2px rgb(0 0 0/0.2); }
.switch input:checked + .slider { background:var(--teal); }
.switch input:checked + .slider::before { transform:translateX(20px); }

/* Mode cards */
.mode-card { border:2px solid var(--gray-200); border-radius:var(--radius); padding:16px; cursor:pointer; transition:var(--transition); }
.mode-card:hover { border-color:var(--teal); }
.mode-card.active { border-color:var(--teal); background:#f0faf9; }

/* Table */
.tbl { width:100%; border-collapse:collapse; font-size:0.92rem; }
.tbl th { text-align:left; color:var(--gray-600); font-weight:600; padding:12px; border-bottom:1px solid var(--gray-200); }
.tbl td { padding:12px; border-bottom:1px solid var(--gray-100); }

/* Buttons */
.btn {
  display:inline-flex; align-items:center; justify-content:center; gap: 8px;
  padding:11px 22px; border-radius: var(--radius); font-weight:600; font-size:0.92rem;
  border:1px solid transparent; cursor:pointer; text-decoration:none; line-height: 1;
  transition: transform var(--transition), background var(--transition), box-shadow var(--transition), border-color var(--transition), color var(--transition), opacity var(--transition);
}
.btn-primary { background:var(--teal); color:#fff; box-shadow: 0 10px 24px -12px var(--teal-glow); }
.btn-primary:hover { background:var(--teal-dark); color:#fff; transform: translateY(-1px); }
.btn-secondary { background:var(--white); color:var(--navy); border:1px solid var(--gray-200); }
.btn-secondary:hover { border-color: var(--navy); color: var(--navy); }
.btn-ghost { background: transparent; color: var(--navy); border-color: transparent; }
.btn-ghost:hover { background: var(--gray-100); }
.btn-danger { background:#FEE2E2; color:var(--red); }
.btn-danger:hover { background: #fecaca; }
.btn-lg { padding: 14px 24px; font-size: 1rem; }
.btn-sm { padding: 8px 14px; font-size: 0.85rem; }
.btn-block { width: 100%; }
.btn:disabled, .btn[disabled], .btn.is-loading { opacity: 0.55; cursor: not-allowed; transform: none; pointer-events: none; }
.btn.is-loading { opacity: 0.85; }
.btn.is-loading::after {
  content: ""; width: 14px; height: 14px; border: 2px solid currentColor;
  border-right-color: transparent; border-radius: 50%;
  animation: spin 0.6s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

/* Badges */
.badge { display:inline-block; padding:4px 10px; border-radius:999px; font-size:0.8rem; font-weight:600; }
.badge-hot { background:#FEE2E2; color:var(--red); }
.badge-ok { background:#E6F7F5; color:var(--teal-dark); }
.badge-muted { background:var(--gray-100); color:var(--gray-600); }

/* Form */
.field { margin-bottom:18px; }
.field label { display:block; font-size:0.88rem; font-weight:600; color:var(--gray-700); margin-bottom:6px; }
.field input, .field select, .field textarea {
  width:100%; padding:11px 14px; border:1px solid var(--gray-200); border-radius: var(--radius-sm);
  font-size:0.95rem; background: #fff; color: var(--ink);
  transition: border-color var(--transition), box-shadow var(--transition);
}
.field input:hover, .field select:hover, .field textarea:hover { border-color: #CBD5E1; }
.field input::placeholder, .input::placeholder { color: #94A3B8; }
.field input:focus, .field select:focus, .field textarea:focus, .input:focus, .seat-search:focus, .stripe-element:focus-within {
  outline: none; border-color: var(--teal); box-shadow: 0 0 0 3px var(--teal-soft);
}
.field input[type="checkbox"] { width:auto; box-shadow: none; }

/* Onboarding steps */
.steps { display:flex; gap:8px; margin-bottom:32px; }
.step { flex:1; height:6px; border-radius:999px; background:var(--gray-200); }
.step.done { background:var(--teal); }
.step.current { background:var(--teal-dark); }
.wizard-card { background:#fff; border:1px solid var(--gray-200); border-radius:20px; padding:32px; box-shadow:0 1px 2px rgb(0 0 0/0.04); }
.wizard-card h2 { font-family:var(--display); font-weight:400; font-size:1.8rem; color:var(--navy); letter-spacing:-0.03em; margin:0 0 8px; }
.oauth-btn { width:100%; padding:16px; font-size:1.05rem; }
.or-split {
  display: flex; align-items: center; gap: 12px; margin: 22px 0 16px;
  color: var(--muted); font-size: 0.75rem; font-weight: 700;
  letter-spacing: 0.08em; text-transform: uppercase;
}
.or-split:before, .or-split:after { content: ""; flex: 1; height: 1px; background: var(--gray-200); }
.fub-key-panel {
  background: #F8FAFC; border: 1px solid var(--gray-200);
  border-radius: 14px; padding: 18px 16px 16px;
}
.wizard-card .sub { color:var(--gray-600); margin-bottom:22px; }
.plan-pick { display:grid; grid-template-columns:repeat(3,1fr); gap:12px; margin:20px 0 24px; }
.plan-pick label {
  border:1px solid var(--gray-200); border-radius:14px; padding:16px; cursor:pointer;
  display:block; background:#fff;
}
.plan-pick input { margin-right:8px; }
.plan-pick label.is-on, .plan-pick label:has(input:checked) { border-color:var(--teal); background:#F0FDFA; }
.success-state { text-align:center; padding:28px 8px; }
.input, .wizard-card input.input, .wizard-card input[type="tel"], .wizard-card input[type="time"] {
  width:100%; padding:11px 14px; border:1px solid var(--gray-200); border-radius: var(--radius-sm); font-size:0.95rem; font-family:inherit;
  transition: border-color var(--transition), box-shadow var(--transition);
}

@media (max-width:1024px){
  .app-shell { grid-template-columns:1fr; }
  .sidebar {
    display: flex; position: fixed; inset: 0 auto 0 0;
    width: min(280px, 86vw); z-index: 120;
    transform: translateX(-100%);
    transition: transform 220ms var(--ease);
    box-shadow: none;
  }
  body.nav-open { overflow: hidden; }
  body.nav-open .sidebar { transform: none; box-shadow: var(--shadow-lg); }
  .app-sidebar-backdrop {
    display: none; position: fixed; inset: 0;
    background: rgba(13, 27, 42, 0.46); z-index: 110;
  }
  body.nav-open .app-sidebar-backdrop { display: block; }
  .app-mobile-bar { display:flex; }
  .main { padding:24px; }
  .kpi-grid { grid-template-columns:repeat(auto-fit,minmax(160px,1fr)); }
  .how-row, .bill-plans, .usage-ex, .breakdown, .plan-pick { grid-template-columns:1fr; }
  .voice-row { flex-direction:column; align-items:flex-start; }
  .auth-top { padding: 16px 18px; }
  .auth-card { padding: 28px 22px 24px; }
}
@media (max-width:640px){
  .main { padding:18px; }
  .kpi-grid { grid-template-columns:1fr 1fr; gap:14px; }
  .panel { padding:18px; }
  .topbar { flex-direction:column; align-items:flex-start; }
}

/* prefers-reduced-motion */
@media (prefers-reduced-motion: reduce){
  *,*::before,*::after { animation:none !important; transition:none !important; scroll-behavior:auto !important; }
}

/* ---- Loading skeletons (Iteration 3) ---- */
.skeleton {
  background: linear-gradient(90deg, #f1f5f9 25%, #e2e8f0 50%, #f1f5f9 75%);
  background-size: 200% 100%;
  animation: skeleton-pulse 1.5s ease-in-out infinite;
  border-radius: 6px;
}
@keyframes skeleton-pulse { 0%{background-position:200% 0} 100%{background-position:-200% 0} }
.skeleton-text { height:14px; margin-bottom:8px; }
.skeleton-bar { height:10px; margin:6px 0; }
.skeleton-row { display:flex; gap:12px; align-items:center; margin-bottom:10px; }

/* ---- Empty states (Iteration 3) ---- */
.empty-state { text-align:center; padding:48px 24px; color:var(--gray-600); }
.empty-state h4 { margin:12px 0 8px; color:var(--gray-700); }
.empty-state .btn { margin-top:14px; }

/* ---- Toast (retry-aware) ---- */
.toast {
  position:fixed; bottom:24px; right:24px; background:var(--navy); color:#fff;
  padding:14px 18px; border-radius:10px; font-size:0.9rem; z-index:999;
  box-shadow:0 10px 25px rgba(0,0,0,0.2); display:flex; gap:12px; align-items:center; max-width:340px;
}
.toast .btn { padding:8px 14px; font-size:0.85rem; }

/* ---- Hand-off modal ---- */
.modal-backdrop { position:fixed; inset:0; background:rgba(0,0,0,0.6); display:none; align-items:center; justify-content:center; z-index:100; }
.modal-backdrop.open { display:flex; }
.handoff-modal { background:#fff; border-radius:var(--radius-lg); padding:28px; max-width:420px; width:90%; box-shadow:var(--shadow-lg); }
.handoff-modal h3 { margin:0 0 6px; }
.handoff-modal select, .handoff-modal textarea { width:100%; padding:11px 14px; border:1px solid var(--gray-200); border-radius:10px; font-size:0.95rem; margin:10px 0; }
.handoff-modal .btn { margin-right:8px; }

/* ---- Seat picker (broker assigns FUB agents) ---- */
.seat-picker-head, .policy-head {
  display:flex; justify-content:space-between; align-items:flex-start; gap:16px; flex-wrap:wrap; margin-bottom:14px;
}
.seat-counter {
  font-size:0.85rem; font-weight:700; color:var(--teal-dark); background:#F0FDFA;
  border:1px solid rgba(0,180,166,0.35); padding:8px 12px; border-radius:999px; white-space:nowrap;
}
.seat-counter.is-full { background:#FEF3C7; border-color:#F6D98B; color:#92400E; }
.seat-search {
  width:100%; padding:11px 14px; border:1px solid var(--gray-200); border-radius:10px;
  font-size:0.95rem; font-family:inherit; margin-bottom:12px;
}
.agent-list { display:flex; flex-direction:column; gap:8px; max-height:420px; overflow:auto; }
.agent-row {
  display:grid; grid-template-columns:22px 40px 1fr auto; gap:12px; align-items:center;
  border:1px solid var(--gray-200); border-radius:14px; padding:12px 14px; cursor:pointer; background:#fff;
}
.agent-row:hover { border-color:var(--teal); }
.agent-row.is-on { border-color:var(--teal); background:#F0FDFA; }
.agent-row.is-disabled { opacity:0.55; cursor:not-allowed; }
.agent-row input { width:18px; height:18px; accent-color:var(--teal); }
.agent-avatar {
  width:40px; height:40px; border-radius:11px; background:var(--navy); color:#fff;
  display:grid; place-items:center; font-weight:700; font-size:0.82rem; letter-spacing:0.02em;
}
.agent-row .who { font-weight:600; color:var(--navy); }
.agent-row .meta { font-size:0.82rem; color:var(--gray-600); }
.role-pill {
  font-size:0.72rem; font-weight:700; letter-spacing:0.04em; text-transform:uppercase;
  background:var(--gray-100); color:var(--gray-600); padding:4px 8px; border-radius:999px;
}
.role-pill.owner { background:#F0FDFA; color:var(--teal-dark); }
.role-pill.inactive { background:#FEE2E2; color:var(--red); }

/* ---- Lead inclusion policy ---- */
.policy-grid { display:grid; gap:10px; margin:8px 0 16px; }
.policy-intro { margin:4px 0 4px; font-size:0.9rem; }
.policy-card-wrap {
  border:1px solid var(--gray-200); border-radius:14px; background:#fff; overflow:hidden;
}
.policy-card-wrap:has(.policy-card input:checked) { border-color:var(--teal); background:#F0FDFA; }
.policy-card {
  display:grid; grid-template-columns:22px 1fr; gap:12px; align-items:flex-start;
  padding:14px 16px; cursor:pointer; background:transparent; border:0;
}
.policy-card-wrap:hover { border-color:var(--teal); }
.policy-card input { margin-top:3px; width:18px; height:18px; accent-color:var(--teal); }
.policy-card strong { display:block; color:var(--navy); font-size:0.95rem; }
.policy-card p { margin:4px 0 0; font-size:0.85rem; color:var(--gray-600); }
.policy-card-wrap .sub-panel {
  margin:0 14px 14px; border-style:solid;
}
.policy-note { margin:8px 0 0; font-size:0.8rem; }
.chip-grid { display:flex; flex-wrap:wrap; gap:8px; margin:8px 0 4px; }
.chip-check {
  display:inline-flex; align-items:center; gap:8px; border:1px solid var(--gray-200);
  border-radius:999px; padding:7px 12px; cursor:pointer; font-size:0.85rem; background:#fff; color:var(--gray-700);
}
.chip-check:has(input:checked) { border-color:var(--teal); background:#F0FDFA; color:var(--navy); font-weight:600; }
.chip-check input { accent-color:var(--teal); }
.sub-panel {
  border:1px dashed var(--gray-200); border-radius:14px; padding:14px 16px; margin:0 0 16px; background:#F8FAFC;
}
.sub-panel h3 { margin:0 0 8px; font-size:0.88rem; color:var(--navy); }
.preview-count {
  display:flex; justify-content:space-between; align-items:center; gap:12px; flex-wrap:wrap;
  background:var(--navy); color:#fff; border-radius:14px; padding:16px 18px; margin-top:8px;
}
.preview-count .n { font-family:var(--display); font-size:1.8rem; color:var(--teal); line-height:1; }
.preview-count p { margin:0; font-size:0.85rem; color:#94A3B8; }
.fastlist-row {
  display:flex; justify-content:space-between; align-items:center; gap:16px;
  border:1px solid var(--gray-200); border-radius:14px; padding:14px 16px; margin:8px 0 12px; background:#fff;
}
.fastlist-row strong { display:block; color:var(--navy); }
.policy-strip {
  display:flex; justify-content:space-between; align-items:center; gap:16px; flex-wrap:wrap;
  background:#F0FDFA; border:1px solid rgba(0,180,166,0.28); border-radius:16px; padding:16px 18px; margin-bottom:24px;
}
.policy-strip h2 { margin:0; font-size:1rem; color:var(--navy); }
.usage-units-app { display:grid; grid-template-columns:repeat(3,1fr); gap:10px; margin:12px 0; }
.usage-units-app div { background:#F8FAFC; border:1px solid var(--gray-200); border-radius:12px; padding:12px; }
.usage-units-app .k { font-size:0.72rem; font-weight:700; letter-spacing:0.08em; text-transform:uppercase; color:var(--teal-dark); }
.usage-units-app strong { display:block; color:var(--navy); font-size:1.05rem; margin-top:4px; }
@media (max-width:800px) {
  .agent-row { grid-template-columns:22px 36px 1fr; }
  .agent-row .role-pill { grid-column: 2 / -1; justify-self:start; }
  .usage-units-app { grid-template-columns:1fr; }
}

/* ---- Trial banner + card capture ---- */
.trial-banner {
  display:flex; justify-content:space-between; align-items:center; gap:16px; flex-wrap:wrap;
  background:var(--navy); color:#fff; border-radius:16px; padding:16px 18px; margin-bottom:24px;
}
.trial-banner[hidden] { display:none !important; }
.trial-banner strong { color:#fff; font-size:0.95rem; }
.trial-banner p { margin:4px 0 0; color:#94A3B8; font-size:0.85rem; }
.trial-banner .days {
  font-family:var(--display); font-size:1.8rem; color:var(--teal); line-height:1; white-space:nowrap;
}
.trial-callout {
  background:#F0FDFA; border:1px solid rgba(0,180,166,0.35);
  border-radius:14px; padding:14px 16px; margin-bottom:18px;
}
.trial-callout strong { display:block; color:var(--navy); }
.trial-callout p { margin:6px 0 0; font-size:0.9rem; color:#334155; }
.card-form { max-width:520px; }
.card-row { display:grid; grid-template-columns:1.1fr 0.8fr 0.8fr; gap:12px; }
.pay-lock { font-size:0.82rem; margin:0 0 8px; }
.wizard-actions { display:flex; gap:10px; flex-wrap:wrap; margin-top:8px; }
.card-on-file {
  display:flex; justify-content:space-between; align-items:center; gap:16px; flex-wrap:wrap;
  border:1px solid var(--gray-200); border-radius:14px; padding:16px 18px; background:#F8FAFC;
}
.card-on-file .brand { font-weight:700; color:var(--navy); }
.card-on-file.empty { color:var(--gray-600); }

.config-notice {
  background:#FEF3C7; border:1px solid #F6D98B; color:#92400E;
  border-radius:12px; padding:12px 14px; margin-bottom:16px; font-size:0.9rem;
}
.config-notice a { color:#92400E; font-weight:600; text-decoration:underline; }
.form-error { color:var(--red); font-size:0.88rem; margin:0 0 12px; }
.signed-in { font-size:0.82rem; font-weight:600; color:var(--gray-600); max-width:220px; overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.stripe-element {
  padding:12px 14px; border:1px solid var(--gray-200); border-radius:10px; background:#fff;
  min-height:42px;
}
.StripeElement { width:100%; }

/* ---- Seat picker extras ---- */
.seat-toolbar { display:flex; gap:8px; flex-wrap:wrap; margin-bottom:12px; }
.seat-filter {
  border:1px solid var(--gray-200); background:#fff; color:var(--gray-700);
  border-radius:999px; padding:6px 12px; font-size:0.82rem; font-weight:600; cursor:pointer; font-family:inherit;
}
.seat-filter.is-on { border-color:var(--teal); background:#F0FDFA; color:var(--teal-dark); }
.agent-group {
  font-size:0.72rem; font-weight:700; letter-spacing:0.08em; text-transform:uppercase;
  color:var(--gray-600); margin:14px 0 8px;
}
.seated-chips { display:flex; flex-wrap:wrap; gap:8px; margin-top:12px; }
.seated-chip {
  display:inline-flex; align-items:center; gap:8px;
  background:#F8FAFC; border:1px solid var(--gray-200); border-radius:999px;
  padding:6px 12px 6px 6px; font-size:0.85rem; color:var(--navy);
}
.seated-chip .agent-avatar { width:26px; height:26px; border-radius:8px; font-size:0.7rem; }

/* ---- Leads page ---- */
.save-bar {
  display:flex; justify-content:space-between; align-items:center; gap:16px; flex-wrap:wrap;
  margin-top:18px; padding-top:16px; border-top:1px solid var(--gray-200);
}
.override-grid { display:grid; grid-template-columns:repeat(3,1fr); gap:14px; margin-top:8px; }
.override-grid article { background:#F8FAFC; border:1px solid var(--gray-200); border-radius:14px; padding:16px; }
.override-grid strong { display:block; color:var(--navy); margin-bottom:6px; }
.override-grid p { margin:0; font-size:0.88rem; color:var(--gray-600); }

/* ---- Thread drawer ---- */
.thread-drawer {
  background:#fff; border-radius:var(--radius-lg); padding:0; max-width:480px; width:92%;
  box-shadow:var(--shadow-lg); max-height:86vh; display:flex; flex-direction:column; overflow:hidden;
}
.thread-head, .thread-foot {
  display:flex; justify-content:space-between; align-items:center; gap:12px;
  padding:18px 20px; border-bottom:1px solid var(--gray-200);
}
.thread-foot { border-bottom:0; border-top:1px solid var(--gray-200); }
.thread-head h3 { margin:0; font-size:1.1rem; color:var(--navy); }
.thread-body { padding:16px 20px; overflow:auto; flex:1; }
.thread-msg { max-width:84%; padding:10px 13px; border-radius:16px; font-size:0.9rem; line-height:1.45; margin-bottom:10px; }
.thread-msg.in { background:#F1F5F9; color:var(--gray-700); border-bottom-left-radius:5px; }
.thread-msg.out { background:var(--teal); color:#fff; margin-left:auto; border-bottom-right-radius:5px; }
.thread-msg time { display:block; font-size:10px; opacity:0.65; margin-top:4px; }
.tbl-actions { display:flex; gap:8px; flex-wrap:wrap; justify-content:flex-end; }
.mode-card p { font-weight:400; }
.hidden { display:none !important; }

/* Settings taxonomy */
.settings-nav {
  display:flex; gap:8px; flex-wrap:wrap; margin:-8px 0 20px;
}
.settings-nav a {
  font-size:0.82rem; font-weight:600; color:var(--gray-600);
  background:#fff; border:1px solid var(--gray-200); border-radius:999px;
  padding:6px 12px; text-decoration:none;
}
.settings-nav a:hover, .settings-nav a.active { color:var(--navy); border-color:var(--teal); }
.scope-chip {
  display:inline-block; font-size:0.7rem; font-weight:700; letter-spacing:0.06em;
  text-transform:uppercase; color:var(--teal-dark); background:#F0FDFA;
  border:1px solid rgba(0,180,166,0.28); border-radius:999px; padding:2px 8px; margin-left:8px;
  vertical-align:middle;
}
.settings-matrix { width:100%; border-collapse:collapse; font-size:0.84rem; }
.settings-matrix th {
  text-align:left; color:var(--gray-600); font-weight:600; padding:8px 10px;
  border-bottom:1px solid var(--gray-200); font-size:0.75rem; letter-spacing:0.04em; text-transform:uppercase;
}
.settings-matrix td { padding:9px 10px; border-bottom:1px solid var(--gray-100); vertical-align:top; }
.settings-matrix tr:hover td { background:#F8FAFC; }
.settings-matrix .home-embed { color:var(--teal-dark); font-weight:600; }
.settings-matrix .home-admin { color:var(--navy); font-weight:600; }
.settings-matrix .home-agent { color:#0F766E; font-weight:600; }
.settings-matrix .home-ro { color:var(--gray-600); }
.pref-grid { display:grid; grid-template-columns:1fr 1fr; gap:14px; }
.embed-callout {
  display:flex; justify-content:space-between; gap:16px; align-items:center; flex-wrap:wrap;
  background:var(--navy); color:#fff; border-radius:16px; padding:18px 20px; margin-bottom:24px;
}
.embed-callout h2 { margin:0; color:#fff; font-size:1.05rem; }
.embed-callout p { margin:4px 0 0; color:#94a3b8; font-size:0.85rem; }
@media (max-width:800px) { .pref-grid { grid-template-columns:1fr; } }

@media (max-width:800px) {
  .card-row, .override-grid { grid-template-columns:1fr; }
  .tbl-actions { justify-content:flex-start; }
}

/* ---- Owner / admin dashboard ---- */
.invite-grid {
  display: grid; grid-template-columns: 1.2fr 1fr 0.7fr auto;
  gap: 12px; align-items: end;
}
.invite-grid .field { margin-bottom: 0; }
.ticket-card {
  border: 1px solid var(--gray-200); border-radius: var(--radius-lg);
  padding: 18px 20px; margin-bottom: 12px; background: #fff;
}
.ticket-head { display: flex; justify-content: space-between; gap: 12px; align-items: flex-start; }
.ticket-body-text { margin: 10px 0 12px; color: var(--gray-700); }
.ticket-thread {
  background: #F8FAFC; border: 1px solid var(--gray-200);
  border-radius: 12px; padding: 12px 14px; margin-bottom: 12px;
}
.ticket-reply { padding: 8px 0; border-bottom: 1px solid var(--gray-100); }
.ticket-reply:last-child { border-bottom: 0; }
.ticket-reply p { margin: 0; }
.ticket-reply time { font-size: 0.75rem; color: var(--gray-600); }
.ticket-reply-form { display: flex; gap: 8px; margin-bottom: 10px; }
.ticket-reply-form .input { flex: 1; }
.ticket-status-row { display: flex; align-items: center; gap: 10px; }
.ticket-status-row select {
  padding: 8px 12px; border: 1px solid var(--gray-200);
  border-radius: 10px; background: #fff;
}
.health-sub { margin: 4px 0 0; font-size: 0.82rem; color: var(--gray-600); }
@media (max-width: 800px) {
  .invite-grid { grid-template-columns: 1fr; }
}

/* In-app Ask Nadia desk (not the marketing floating widget) */
.app-ask .mh-desk { margin-top: 4px; }
.app-ask .mh-desk-main {
  min-height: min(640px, calc(100vh - 200px));
  box-shadow: var(--shadow);
}
.app-ask .mh-desk-main .mh-log {
  min-height: 280px;
  max-height: none;
  flex: 1;
}
.app-ask .mh-topics { position: sticky; top: 16px; }
.app-ask .mh-aside-note { margin-top: 14px; font-size: 0.8rem; color: var(--muted); }
.app-ask .mh-head h2 { color: #fff; }
.app-ask .desk-tool-log {
  margin: 8px 0 0;
  font-size: 0.78rem;
  color: var(--muted);
  letter-spacing: 0.02em;
}
.app-ask #approval-tray .panel,
.app-ask #computer-live:not(.empty-state) {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius);
  padding: 12px 14px;
  box-shadow: var(--shadow);
}
body.role-agent [data-nav-admin] { display: none !important; }