Inside Follow Up Boss

Your ISA in Follow Up Boss.Always on.

Nadia is an AI inside-sales agent that lives inside Follow Up Boss. She texts and emails each new lead from the agent's real Follow Up Boss number, qualifies them, and books the showing. A new lead reached within five minutes is 100× more likely to make contact and 21× more likely to qualify than one left until thirty (Oldroyd 2007, MIT / InsideSales.com). See the sourced numbers.

Nadia answers every new lead from your own Follow Up Boss number, keeps the conversation going, finds out what they want, and books the showing. You show up to the appointment. It all happens in a panel on the person record, and on Pro and Team she can call, too.

  • Replies in seconds
  • Qualifies every lead
  • Take over anytime
  • Free to connect and watch

Free to connect Follow Up Boss and watch Nadia on your leads. She starts sending when you pick a plan, and you pay only for what she actually sends.

Replies in seconds, inside your hours Reads the whole thread first Qualifies and scores every lead Updates Follow Up Boss, then checks it TCPA, quiet hours, opt-out Never trains on your data
The job

Every new lead gets a real reply in seconds. Not a drip.

Nadia does the inside-sales job inside Follow Up Boss: the first reply, the back-and-forth, qualifying, and setting the appointment. The CRM stays current without anyone typing notes. You take the meeting.

No lead waits

A new lead gets a personal reply within seconds of coming in, as long as it's inside the hours you set. Nights and weekends too, if you allow them.

She knows the whole story

Before every message she reads the full text and email history on the record, so the reply picks up where the conversation left off instead of starting over.

You get the warm ones

When a lead is ready, you get the score, what they told her, and what to ask next. Take over any lead with one click and she goes quiet.

Everything stays in Follow Up Boss. Texts and emails go out from your FUB number, so leads see the number they already have and every reply lands in the same thread.

Capabilities

What Nadia does on the desk.

Follow up, qualify, nurture, and book, with the whole thread in front of her, a CRM that stays current, and the controls a working desk needs. Same Nadia on every paid plan. The office voice line is included on Pro and Team.

Replies in seconds, inside your hours

Every new lead gets a personal reply right away, within the quiet hours you set. Nights and weekends if you allow them.

Reads the whole thread

Every text and email on the record, before she writes a word. She never asks a lead something they already answered.

Qualifies every lead

Budget, timeline, pre-approval, motivation, and who's deciding. A score from 0 to 100 and the next question to ask. Separate buyer and seller scripts.

Nurtures and books

Keeps the conversation going until the lead picks a time, then puts the appointment in Follow Up Boss with a task for you.

Keeps Follow Up Boss current

Stages, tags, tasks and notes, written and then checked. If a write doesn't land, she rolls it back and tells you.

You control every lead

Pick an office default, then override any lead: Full Service, Texts & Email, Texts Only, Reply Only, or Watch Only. Take over with one click and she stops. No double-texting.

Ask Nadia

Type what you need, right on the person record. "Remind me Friday" becomes a task. "Book Saturday at 11" becomes an appointment. Nothing is written until you approve it.

Compliant by default

Quiet hours, instant opt-out, DNC checks, and TCPA-aware contact. Every text and email goes out from your own Follow Up Boss number, so replies stay in the thread you already run.

Office voice line

On Pro and Team, Nadia can call leads from a dedicated office number. Same hours, opt-out and take-over as text. Minutes bill as usage.

Pro & Team

Quiet hours, opt-out and TCPA-aware contact are built in. Security · Pricing

Follow-up

Replies in seconds, inside the hours you set.

Portal leads, open-house sign-ins, the text that comes in while you're at a showing. Nadia answers right away, as long as it's inside your send window, so nothing sits until Monday.

Friday · 2:14 PM · new Zillow lead
Hi, is the house on Maple St still available?
Hi Jordan, this is Nadia with Summit Realty. Yes, 412 Maple is still available. Want to see it this week? I have Thursday after 5 or Saturday morning open.

Sent 12 seconds after the lead came in

Context

She reads the whole thread before she writes.

Every text and email on the record, including replies the Follow Up Boss API doesn't always return. The next message picks up where the conversation left off, instead of asking the lead something they already told you.

Before replying

12 texts · 4 emails · 1 reply the API missed

Jordan already said June move-in, three beds, up to $800k. Skip the intro. Ask about showing times.

Qualification

Every lead qualified and scored.

Budget, timeline, pre-approval, motivation, and who's making the decision. Each lead gets a score from 0 to 100, the facts behind it in the lead's own words, and the next question to ask.

Lead score78 / 100
  • BudgetUp to $800k
  • DecidesStill asking
  • Wants3 beds near Maple St
  • TimelineMove by June
  • MotivationStill asking
  • Pre-approvedYes

Buyer script · Next: offer Thursday 5:30 or Saturday 11.

Nurture

Keeps going until there's a time on your calendar.

After the first reply, Nadia stays in the conversation. She offers times, handles the back-and-forth, and when the lead picks one she puts the appointment in Follow Up Boss with a task for you. Leads who aren't ready yet get a check-in later instead of being forgotten.

Offered

Thursday, 5:30 PM

Saturday, 11:00 AM

Booked

Saturday, 11:00 AM · 412 Maple St · on your calendar

You take the showing. Nadia sends Jordan a reminder on Friday.

CRM

Follow Up Boss stays current. Checked, not assumed.

Stages, tags, tasks and notes go into Follow Up Boss, and then Nadia reads them back. If a write didn't stick, she rolls it back and flags it rather than pretending the CRM is right. You see what actually happened, without doing any data entry.

Stage → Appointment Set verified

Tags +Pre-approved +Summer move

Task: confirm Saturday showing

Note: what Jordan told Nadia, on the timeline

Control

Your default. Your override. One click to take over.

Set an office default, then change any lead: Full Service, Texts & Email, Texts Only, Reply Only, or Watch Only. The moment you step in, Nadia steps out, so a lead never has two people texting them. Hot leads come to you with the score, the facts, and the next question.

Lead · Follow Up Boss sidebar

This lead: Reply Only

Take over Snooze 24h

Take over is one click on the person record. Nadia goes quiet on that lead until you hand it back.

Ask Nadia

Tell her what to do. Approve before it writes.

From the person record in Follow Up Boss, or the Ask page when you're logged in, just type what you need. "Remind me Friday" becomes a task on that lead, assigned to you. "Book Saturday at 11" becomes an appointment. Repeating jobs, like a Monday check on your past clients, go on your Work board. Nothing is written to Follow Up Boss until you approve it.

Ask · Follow Up Boss sidebar
Remind me to call Jordan on Friday
Sure. I'll add a task on Jordan's record for Friday, assigned to you. Tap Approve and it goes into Follow Up Boss.

Waits for your approval

Guardrails

Compliant by default.

Quiet hours, instant opt-out, DNC checks, TCPA-aware contact, and a lock that keeps two sessions from ever texting the same lead twice. Nadia never trains on your data. The details are on the security page.

Quiet hours 9 AM – 7 PM, your time zone

STOP honored instantly, text and email

Never trains on your conversations

Your number

Texts and emails from your Follow Up Boss number.

Nadia sends through your own Follow Up Boss account, so leads see the number they already have and every reply lands in the thread in FUB. Nothing moves to a separate inbox.

(415) 555-0192 · your Follow Up Boss number
Saturday at 11 works. See you then.
Great, you're set for Saturday at 11 at 412 Maple. Mike from our team will meet you there. I'll send a reminder Friday.
Voice

She can call, too. Included on Pro and Team.

On Pro and Team, Nadia calls from a dedicated office number and sounds like your inside-sales agent. Same quiet hours, opt-out and take-over as text. Starter is texts and email. Minutes bill as usage, so you pay for the calls she actually makes.

Modes

One default. Override any lead.

The office sets the default. The panel in Follow Up Boss is what you use day to day: take over, snooze, or change the mode without leaving the person record.

Follows up, qualifies, nurtures, books, updates the CRM, and hands you the hot ones. Calls too, on Pro and Team.

A lead can't turn on a channel the office turned off. Taking over pauses Nadia on that lead.

How it works

Connect once. Then the desk runs.

Nadia lives inside Follow Up Boss. Connect once, pick a default mode, and she starts working the pipeline, with you one click away from any thread.

01

Connect Follow Up Boss

A few clicks. Nadia works inside your account, not a copy of it. Your CRM stays your CRM.

02

She replies in seconds

Every new lead gets a personal reply inside your send hours, after she's read whatever is already on the record.

03

She qualifies and books

Score, next question, offered times, then a confirmed appointment on your calendar. Follow Up Boss gets updated and checked.

04

You take the meeting

Hot leads come to you with the full story. Take over, snooze, or change the mode. Ask her for a reminder or a task while you're there.

Compare

The inside-sales job, side by side.

Nadia does the work of an inside-sales agent: follow up, qualify, nurture, and book. With the controls and compliance a real desk needs.

Capability Nadia Generic chatbot tools Human ISA
Replies in seconds, inside your hours Yes, every lead Varies, often limited hours Business hours
Reads the whole thread before replying Yes Last-message / keyword Yes
Scores every lead and names the next question Yes, buyer and seller scripts Rarely Varies by person
Nurtures and sets appointments Yes Limited Yes
Updates Follow Up Boss and checks it Stages, tags, tasks, notes Tags at best Manual
Per-lead modes, snooze, one-click take-over Yes No No
TCPA, quiet hours, instant opt-out / DNC Built in Partial Manual
Never double-texts a lead Yes No Manual
Texts and emails from your Follow Up Boss number Yes Usually a different number Yes, if they work in your CRM
Voice Yes, included on Pro and Team Varies Yes
Tasks and appointments on request Yes, with your approval No Manual
Typical cost From $79/mo + usage Varies Salary, often $3,000+/mo

Swipe to see every column →

Pricing

Start free. Pay when you want her to send.

Connect Follow Up Boss for free and watch Nadia on your leads. Paid plans are priced by how many people log in, not by how many leads she works. Usage is 2¢ a text, 4¢ an email and 25¢ a voice minute, prepaid from a $25 credit that's refunded if you don't use it.

What is a seat?

A seat is one person who can log in to Nadia. It's about who has access, not how many leads she works. She works your whole Follow Up Boss pipeline on any paid plan.

Plans are seats

Same Nadia on every paid plan: follow up, qualify, nurture, book. Plans differ by how many people can log in and whether the office voice line is included. Free is watch-only; she doesn't send.

Usage is what she sends

You pay for the texts, emails and calls Nadia actually makes. Set a monthly cap (default $100) and watch the live meter. Free doesn't send, so it has no usage.

Free

Watch
$0

Connect Follow Up Boss and watch. She doesn't send.

Start free

Starter

1 seat
$79/mo

One login. Texts and email.

Start free

Pro

Up to 5 seats
$149/mo

Up to five logins. Office voice line included.

Start free

Team

6+ seats
$279/mo

Six or more logins. Office voice line included.

Start free
Text 2¢ each Every SMS she sends
Email 4¢ each Every email she sends
Voice minute 25¢ Each minute she's on a call

Launch offer: start a paid plan by October 31 and the plan is free through February. You pay only for usage until March 1. Same Nadia on every paid plan; what differs is seats and the office voice line.

Usage examples and the fine print are on the pricing page.

FAQ

Straight answers.

What does Nadia actually do?
She's an AI inside-sales agent that works inside your Follow Up Boss account. When a lead comes in, she replies within seconds from your own number, reads everything already on the record, keeps the conversation going, finds out budget, timeline and motivation, offers showing times, and books the one the lead picks. She writes the stage, tags, tasks and notes back to Follow Up Boss and checks that they landed. You take the appointment.
Can I take over a conversation?
Any time, with one click on the person record. Nadia goes quiet on that lead until you hand it back, so a lead never has two people texting them. You can also snooze a lead, or change its mode: Full Service, Texts & Email, Texts Only, Reply Only, or Watch Only.
Does she text from my Follow Up Boss number?
Yes. Texts and emails go out through your own Follow Up Boss account, so leads see the number they already have and every reply lands in the same thread in FUB.
Does she make calls?
On Pro and Team, yes. Calls come from a dedicated office number, not your Follow Up Boss texting line. Quiet hours, opt-out and take-over work the same as text. Minutes bill as usage at 25¢, so you pay for the calls she actually makes. Starter is texts and email.
What about quiet hours, opt-outs and DNC?
You set the hours; she won't reach out outside them, though she still reads what comes in. STOP and similar opt-outs are honored instantly on text and email. DNC is checked before every send. Two sessions can never text the same lead twice.
Does Nadia train on my data?
Never. Your conversations, records and lead details are not used to train any model. Your data stays yours, and you can ask for an export any time.
Is it the same Nadia on every plan?
Yes. Starter, Pro and Team all get the same follow-up, qualifying, nurturing, booking and CRM updates. Plans differ by how many people can log in (1, up to 5, or 6 and more) and whether the office voice line is included (Pro and Team). Free is watch-only: she doesn't send. See pricing.
What is a seat?
One person who can log in to Nadia. Seats are about who has access, not how many leads she works. She works your whole Follow Up Boss pipeline on any paid plan. Starter has 1 seat, Pro up to 5, Team 6 or more.
Is there a limit on leads?
Leads aren't priced. To keep follow-up fast for everyone, Nadia works up to 1,000 leads at once on Starter, 3,000 on Pro and 10,000 on Team. Need more? Ask and we raise it at no charge. Leads she's already on keep working at the limit.
How does usage billing work?
You pay for what she sends: 2¢ a text, 4¢ an email, 25¢ a voice minute. When you pick a plan, $25 of usage credit is loaded from your card, and the card tops it up by $25 (or $50 or $100, your choice) whenever the balance drops under $10. If a top-up fails, she pauses sending until the card is fixed. Whatever credit is left when your plan ends is refunded to your card automatically. You can set a hard monthly cap, and a live meter shows spend as it happens. For most agents usage lands between $8 and $45 a month. Examples are on the pricing page.
Is there a free plan?
Yes. Connect Follow Up Boss and watch Nadia on your leads: the thread, the score, what she's learned, the take-over button. She doesn't text, email or call until you pick Starter, Pro or Team. No card needed to look.
Do I need a credit card?
Not to start free. Add a card when you pick a plan. It pays for seats and loads the $25 usage credit her sends draw from. Cancel any time; unused credit is refunded to your card.
What is Ask Nadia?
A way to tell her what you need in plain English, from the person record in Follow Up Boss or the Ask page when you're logged in. "Remind me Friday" becomes a task on that lead. "Book Saturday at 11" becomes an appointment. Repeating jobs go on your Work board. Nothing is written until you approve it. The chat on this website is a different thing: it answers product questions and can't see your CRM.

Named for Nadia Barghelame — a real person, and why I chose the name.

Put a full-time inside-sales agent on every lead.

Start free. Connect Follow Up Boss. Pick a plan when you want her to send.

Start free